FAQ
Service
User Guide

  • Q：Can I connect 2 solar panels in series to charge the power s

    • A：
      Yes. But make sure that the total open circuit voltage (OCV) of the solar panel does not exceed 40V. Otherwise, the charging overvoltage protection may be triggered or may cause damage.Yes. But make sure that the total open circuit voltage (OCV) of the solar panel does not exceed 40V. Otherwise, the charging overvoltage protection may be triggered or may cause damage.Yes. But make sure that the total open circuit voltage (OCV) of the solar panel does not exceed 40V. Otherwise, the charging overvoltage protection may be triggered or may cause damage.Yes. But make sure that the total open circuit voltage (OCV) of the solar panel does not exceed 40V. Otherwise, the charging overvoltage protection may be triggered or may cause damageYes. But make sure that the total open circuit voltage (OCV) of the solar panel does not exceed 40V. Otherwise, the charging overvoltage protection may be triggered or may cause damage.Yes. But make sure that the total open circuit voltage (OCV) of the solar panel does not exceed 40V. Otherwise, the charging overvoltage protection may be triggered or may cause damage.Yes. But make sure that the total open circuit voltage (OCV) of the solar panel does not exceed 40V. Otherwise, the charging overvoltage protection may be triggered or may cause damage.Yes. But make sure that the total open circuit voltage (OCV) of the solar panel does not exceed 40V. Otherwise, the charging overvoltage protection may be triggered or may cause damage..

  • Q：Why does my appliance not have been charged after plugging i

    • A：Please make sure the power light is on, and check whether the corresponding AC or DC light is on.…

  • Q：Can we do charging and discharging at the same time?

    • A：Yes. But it is not recommended for protecting the service life of the battery.…